Hello everybody.
Bin grad dabei einen englischen CV zu kreieren. Wie der Aufbau ist, weiss ich. Kann mir jemand mit den Education helfen.
Ein paar Sachen habe ich bereits, aber das ist auch keine Hexerei:
-check in and check out the guests
-handling guest complains
-dealing with arrival and departures in accordance with the hotel policies an procedures
-welcoming vip guests
....
Vielleicht hat jemand noch ein paar Ideen. Würde mich freuen.
Housekeeping:
• Laundry and mini-bar inventory on monthly basis
• Check the guests rooms prior arrival
• Check the cleanliness of public areas
• In charge of the public area , restaurant decoration based on the special events
• Supervising floor attendants
Front office
• Take reservation and compose the confirmation letters
• Check-in and check-out both individual guest and group
• Room blocking and pre-arrival preparation
• Check and arrange the next day departure Bills
• Telephone operator
Restaurant
• Take table reservation and coordinate the seat based on guest preference or request
• Work as Chef de Rang
• Wine service
• Table set-up and decoration for special events
• Monthly inventory
• Beverage requisition
Banquet service
• Meeting room set-up according to daily function sheet
• Rapid respond to the function needs
• Dealing with meeting groups, events and wedding up to 200 pax
Bar experience
• Beverage and fruit requisition
• Preparation prior the operation hours
• Beverage service and Cocktail mixing
• Assign the cocktail for happy hour
• Guest interaction
God gave us two ears and one mouth, and most people haven't taken the hint.
Disclaimer: Alle meine Posts enthalten meine eigene Meinung.
Vielen Dank Andy.
Bist du schon lange in Shanghai?
http://www.bibb.de/en/ausbildungsprofil_2214.htm
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